Ordering Info



SHIPPING INFORMATION (Sorry no sales to the public)
We ship Monday through Thursday for arrival the next day.

We are always interested in buying native reptiles from overseas, as well as any captive-bred species. We are especially interested in new reliable reptile exporters in South Africa, South America, Nepal and Turkey. If you deal in any of these areas and your supplier is looking for a new big importer in the USA please provide them with our fax number or email.


DOMESTIC
SORRY, NO ANIMAL SALES TO THE PUBLIC. WHOLESALE ONLY.

CAL ZOO SHIPS NATION-WIDE: Year round, Winter, Spring, Summer & Fall. Delivered over night, arrive following morning to your pet shop door. SHIP DAYS We ship Monday through Thursday for arrival the next day.

MINIMUM ORDER
Animals, $150 plus freight (see below). Dry goods minimum, if shipped separate, $25 plus UPS Ground rates & $7.50 COD fee if applicable.

GEORGIA STORES
We are licensed to do business in your State. Permit #P042


HEALTH CERTIFICATE if your State requires a health certificate to bring in
reptiles please let us know. There is $15 charge for the certificate.


SOUTHERN CALIFORNIA STORES
-FREE FREIGHT DURING SPRING/FALL/WINTER Cooler months, (reptile order only). During summer WARM/HOT MONTHS FREIGHT will be $10 a box, sent overnight to Zip Codes 90000- 93401 only up to 10lbs, over this $2 a lb additional. Plus COD Fee $7.50 and box charge.


NORTHERN/CENTRAL CALIFORNIA, RENO & LAS VEGAS STORES-LOWER FREIGHT COSTS Freight cost is only $15 for regular box (up to 10 lbs), $20 for large box (up to 15 lbs). $2 per pound surcharge after these limits.


DOOR-TO-DOOR FREIGHT RATES All States (except California & above) delivered to your door. Reg box (15" X 11" X 11") $50 freight (up to 10 lbs) $2 per pound over 10lbs. Most orders fit in regular box & are under 10 lb. Lg box
(31" x 15" x 9") $65 (up to 24 lbs) $2 per lb over 24 lbs. 2 large boxes strapped $110.


BOX CHARGE & MISC INFO Reptile boxes are Styrofoam inner lined, Regular box $7 and large box $10 per box. Includes heat/cold pack if required. Every animal inner package will be labeled with common name and very professionally packaged. Box charge has increased due to fuel cost increases.


TERMS Visa, MasterCard, American Express; COD cashier check/money order accepted on new accounts. Company check established accounts only. Returned check subject to $20 NSF fee. Checks returned twice will no longer be accepted. You will be required to pay with a money order on future orders.


GUARANTEE: BE ADVISED BEFORE YOU ORDER -DOA animals will be REPLACED ONLY on next order, animal for animal; DOA animals will not be shipped separately as replacements, refund checks are NOT issued. NO OTHER GUARANTEE IS IMPLIED OR INTENDED. Live arrival guarantee is provided when your temperatures are not below 20 degrees day or night or over 95. Boxes are heat or cold packed depending on the weather. Doa Animals must be frozen until further notice.
Guarantee For Walk-Ins? Any animals hand-selected and/or picked-up at Cal Zoo have no guarantee once they leave our shop.


INTERNATIONAL
SORRY, NO ANIMAL SALES TO THE PUBLIC. WHOLESALE ONLY.

We ship from Los Angeles International Airport (LAX) on the airline of your choice to your major port of entry airport, freight collect. Some airlines to Asia require pre-paid freight only.

We can fax you an updated list anytime. Call, fax or email your request.

MINIMUM ORDER

Canada
$1,000 USD pre-paid
If you have more than one location we can pack the order for each location separately. Each interior container will be labeled with each store's name, packed in the same boxes as one shipment. Terms can be discussed after initial first order.

All dry goods (non-live products) must be shipped with reptile order & cannot be used towards minimum. All invoices will have scientific names. If you need a pro-forma invoice so you can see scientific names please fax your tentative order and we will fax you back the pro forma invoice.

Other countries
$1,500 USD pre-paid.
All dry goods (non-live products) must be shipped with reptile order & cannot be used towards minimum. All invoices will have scientific names. If you need a pro-forma invoice so you can see scientific names please fax your tentative order and we will fax you back the pro forma invoice.

FEES
Fish and Wildlife export fee is $125 per shipment.

C.I.T.E.S. permits are $55 per order and take 7-10 days to obtain.

No permits are applied for until payment is received. We do not hold non-C.I.T.E.S. animals, so please orders C.I.T.E.S. animals first and when permit is issued we will fax a new in-stock list at which time the non-C.I.T.E.S. animals can be ordered and then shipped immediately. We will provide you with all the correct paper work. We do not provide health certificates unless requested.

Veterinarian charge is $125 for the appointment and health certificate.

Box charge is $10 per large wax coated, Styrofoam insulated box. Dimensions are 31" x 16" x 9".

GUARANTEE
We guarantee live arrival provided temperatures in transit do not fall below 25°f or rise over 90°f. Heat packs are used in the winter and cold packs in the summer.

Animals are 100% A-Grade unless noted. We do not ship any animals you cannot sell immediately.


         


Wholesale Only

To place an order, contact us at:

Telephone:   714-641-1597
Facsimile: 714-549-8859
E-mail: Calzoo@aol.com


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